Report a problem with a scale used by an airline.

What Happens Next

If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.

If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.

• Agency: Federal Aviation Administration
• Phone Number: (800) 255-1111
• Business Hours: Monday - Friday: 8 AM - 4 PM
• Staff is available through the automated phone system during business hours.