Undocumented Immigrant

Need something else?

Visit the following pages instead for information and help with:

Immigration and Citizenship
Immigrant Assistance for services and benefits available to immigrant New Yorkers
Immigration or Naturalization Record
Immigration Service Provider Complaint
Immigration and Customs Enforcement (ICE) Raids
Public Charge Rule

Reports of the following are not within the jurisdiction of New York City and 311 cannot accept these kinds of complaints:

Undocumented immigrants or workers
Someone violating immigration law
Requests to have someone deported

Asylum seekers who have just arrived in New York City can get free and confidential help. This help is available at the Asylum Seeker Resource Navigation Center.

To be eligible, you must:

Provide U.S. Immigration and Customs Enforcement paperwork showing that you entered the U.S. Southwest Border on or after January 1, 2022,
Currently live in New York City,
Make an appointment with the Center.

Learn more on the Asylum Seeker Resources page.