Landlords receive rent payments from the City on behalf of public assistance clients. These payments are generally mailed directly to landlords.

Landlords who need information or are having a problem with rent payments can get help.

• Agency: Human Resources Administration
• Phone Number: (718) 557-1399
• Business Hours: Monday - Friday: 8 AM - 5 PM
• You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.