You can report a problem with a nursing home care and facility conditions.

This includes complaints about heat and hot water.

Online

Submit your complaint to The New York State Department of Health.

By Phone

• Agency: New York State Department of Health
• Division: Nursing Home Complaint Hotline
• Phone Number: (888) 201-4563
• Business Hours: Monday - Friday: 8 AM - 4:45 PM
• Staff is available during business hours, except State and Federal Holidays. Leave a message after hours and you'll get a call back.