You can file a complaint about privately-owned garages or parking lots in New York City that provide parking to the public for a fee. For reports of theft or damage to a car, you must make a complaint with the business or file a police report before leaving the location.
Businesses must post rate increases on-site at least 60 days in advance. If the business follows this rule, there is no limit to the amount of the increase. Businesses must post prices for oversize vehicles and special events.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
