Electric Service and Billing

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Electric Company Complaint to report a problem with an electric company

Report a power outage in a:

You can request to start, stop or reconnect electric service. You can also request billing or meter information.

Residents or business owners in New York City, except the Rockaways, can get information from Con Edison.

Residents or business owners in the Rockaways can get information from PSEG Long Island.

If you are a resident or business owner in New York City, except the Rockaways, you can get information about electricity service and get billing support from Con Edison.

You can:

Set up or cancel service
Pay bills
Get meter information
Update your account information

Online

Get information about Con Edison services and accounts.

By Phone

Agency: Con Edison
Phone Number: (800) 752-6633
Business Hours: 24 hours, 7 days a week
Staff is available through the automated phone system at all times. Automated assistance is also available in Spanish. Most languages are available through staff.

If you are a resident or business owner in the Rockaways, you can get information about electricity service, meters, or billing from PSEG Long Island.

Online

Get information about PSEG Long Island services and accounts.

By Phone

Agency: Public Service Enterprise Group (PSEG)
Division: Public Service Enterprise Group (PSEG) Long Island
Phone Number: (800) 490-0025
Business Hours: Monday - Friday: 8 AM - 8 PM
Staff is available through the automated phone system during business hours for general questions and at all times for emergencies.