You can pay penalty fees in person at one of the Department of Buildings (DOB) borough offices. After making the payment, you must take the receipt to the borough PENS coordinator to have the penalty status removed.

Find a Department of Buildings Borough Office.

Bronx
1932 Arthur Avenue, 5th Floor
(between East 176 Street and East Tremont Avenue)
Bronx, NY 10457

Brooklyn
345 Adams Street, 3rd Floor
(between Willoughby and Johnson Streets)
Brooklyn, NY 11201

Manhattan
280 Broadway, 3rd Floor
(between Chambers and Reade Streets)
New York, NY 10007

Queens
120-55 Queens Boulevard
(between 80th Road and 82nd Avenue)
Kew Gardens, NY 11415

Staten Island
10 Richmond Terrace, Borough Hall, 2nd Floor
(between Staten Island Ferry Terminal and Nick LaPorte Place)
Staten Island, NY 10301