You can get information and make complaints about juvenile detention programs and centers.

The Administration for Children Services' Division of Youth and Family Justice oversees a network of 14 non-secure detention (NSD) group homes located in Queens, Manhattan, Brooklyn, and the Bronx.

The facilities do not have physically restrictive hardware, construction, or procedures.

Online

Learn about Juvenile Justice detention.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Horizon Juvenile Center houses juvenile offenders and delinquents. You can get visiting hours, directions, and other information.

You can also make complaints about Horizon, including:

  • General conditions.
  • Physical threats or danger from other residents.
  • Youth Development Specialists (YDS).

Anonymous reports are accepted for general complaints.

Online

Learn more about secure detention.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

You can make a complaint about a Department of Correction Officer working at Horizon.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Crossroads Juvenile Center houses juvenile offenders and delinquents. You can get visiting hours, directions, and other information.

You can also make complaints about Crossroads, including:

  • General conditions
  • Physical threats or danger from other residents
  • Youth Development Specialists (YDS)

Anonymous reports are accepted for general complaints.

Online

Learn more about secure detention.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.

You can get information on recreation facilities and services for detainees.

Online

Learn about Juvenile Justice detention.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.