Unsafe Product · NYC311

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Call 911 for medical emergencies.

Need something else?

Poison Control Center for other non-emergency health- or poison-related issues
Food Safety Complaint to report unsafe food practices
Food or Medicine Recall to learn about recalled food or medicine

You can report a product that caused an injury or might not be safe.

You can report unsafe merchandise to the Federal Consumer Product Safety Commission.

The Commission does not take complaints about:

Automobiles, trucks, and motorcycles
Car seats protecting children in on-road vehicles
Food
Medicine
Cosmetics
Medical devices
Business practices

Agency: United States Consumer Product Safety Commission
Division: Consumer Product Safety Commission Local Office
Phone Number: (800) 638-2772
Business Hours: 24 hours, 7 days a week

You can make a complaint to the Federal government about unsafe:

Drugs
Medical devices
Cosmetics

Agency: United States Department of Health and Human Services
Phone Number: (877) 696-6775
Business Hours: Monday - Friday: 9 AM - 5 PM

You can get information about and report the sale of products that contain harmful pesticides or heavy metals, such as lead, arsenic, or mercury.

These products include:

Imported cosmetics
Herbal medicine
Pesticides, such as Sniper

Call 311 or 212-NEW-YORK (212-639-9675) to learn more or report the sale of these unsafe products.