Fair Fares NYC Complaint

Need something else?

Fair Fares NYC to apply for or renew your Fair Fares NYC MetroCard
Fair Fares NYC Card Replacement or Refund
Buses and Subways for help with Reduced-Fare MetroCards for people who are 65 or older or have qualifying disabilities

You can make a complaint by phone about the Fair Fares NYC program or staff.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.