You can make a complaint with the New York State Public Service Commission (PSC) about a heating company.

Before filing a complaint, you should first try to resolve the problem with the heating company directly.

Online

Submit a complaint to the PSC.

• Agency: New York State Public Service Commission
• Division: Department of Complaints
• Phone Number: (800) 342-3377
• Business Hours: Monday - Friday: 8:30 AM - 4 PM
• Staff is available through the automated phone system during business hours.