Consumers

Report an airline safety or scale problem.

Find out if a business is licensed to sell alcohol.

Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.

Report a problem with an amusement arcade.

Report a problem with a registered architect or a professional engineer.

Report a problem with a car repair or inspection.

Report spray paint odor or fumes from an automobile business or repair shop.

Report illegal business practices by a bail bond agent.

Report a problem with a bank, credit union, lending institution, or safe deposit company.

Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.

Make a complaint about a licensed boiler operator engineer.

Learn about the bottle and can refund law or report a store not accepting a container.

Learn about broadcast television channel rescan.

Learn about building information, past or current construction jobs, and skilled trade license and general contractor status from DOB's BIS.

Find out about a business and if it has a history of complaints.

Report a problem with a business only if you're a business.

Report a problem with a cable TV, phone, or internet provider.

Make a complaint about a car rental agency.

Report a problem with a carpet or flooring business.

Learn about a program that gives members access to cars for short-term use.

Report a store that doesn't accept cash as a form of payment.

Make a complaint about a rented space used to serve food or drinks for events.

Make a complaint about the purchase of a cell phone.

Report a problem with a cemetery, monument, or headstone.

Find a certified asbestos investigator.

Request a review of a charity organization or report a problem with one.

Report a problem with a charity committing fraud.

Report a check cashing business.

Make a complaint about a day care facility, child care provider, or after school program.

Report a commercial vehicle parked in a residential driveway or lot.

Learn how older adults can protect themselves from financial fraud and scams.

Call 911 to report stores or vendors that are selling counterfeit items.

Report a problem with a credit card company.

Get a free credit report from each of the three credit bureaus.

Report the purchase or delivery of damaged or defective goods.

Report a problem with a dating service.

Make a complaint about a debt collection business.

Get help managing debt and dealing with debt collection agencies.

Report professional misconduct by a dentist.

Report a problem with a New York State Department of State licensed professional or firm.

Make a complaint about a doctor.

Learn about the rules for bringing a non-service dog into a restaurant.

Make a complaint about an employment agency that places domestic workers.

Make a complaint about a door-to-door salesperson.

Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.

Make a complaint about a dry cleaner.

Get bulletins, guides, and other information about healthy eating.

Report a problem with a store that sells e-cigarettes.

Report the sale of uncertified e-bikes, scooters, and their storage batteries.

Report a problem with an electric company.

Make a complaint about a licensed plumber or electrician.

Learn about the rules for businesses that sell electronics and get tips for consumers.

Make a complaint about a business that repairs electronic equipment or appliances.

Report a scam email claiming to be from the Department of Consumer and Worker Protection.

Make a complaint about an employment agency.

Get a guide to recognizing misleading or deceptive advertising practices.

Make a complaint about a licensed fire suppression contractor.

Learn about the City's foam ban and report an establishment using or selling single-use foam products.

Report a problem with a foster care agency.

Make a complaint about a funeral director.

Report a problem with a funeral home.

Learn about how to plan a funeral.

Make a complaint about a furniture or mattress store.

Make a complaint about a business that hosts bingo, raffles, and other games of chance.

Make a complaint about a business with three or more computers for playing games.

Make a complaint about a gas station.

Report a retail service establishment that charges men and women different prices for the same service.

Report a business that fails to deliver goods or services.

Get consumer tips for smart holiday shopping.

Find out if a contractor is licensed by the Department of Consumer Affairs.

Get tips for working with home improvement contractors.

Report a problem with a hospital or clinic in New York State.

Report identify theft or get tips for consumers and businesses about preventing it.

Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.

Get a consumer guide that describes what an immigration service business can and cannot do.

Make a complaint about a health, car, home, life, or property insurance company.

Get consumer information on how to avoid internet scams.

Report a problem with an online business or online service that wasn't delivered.

Report a problem with a jeweler.

Learn about consumer protection tips for adults considering a school or training program.

Make a complaint about a self-service laundromat or a business that washes clothes.

Make a complaint about a lawyer, including an unlicensed lawyer.

Report a business that does not provide the terms of a layaway plan.

Learn about legal service providers that provide free legal assistance specifically for seniors.

Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.

Learn about a program that helps small businesses.

Report a problem with medical treatment received from managed care plans.

Report a problem with quality or danger of medical device or machine.

Report a problem with a licensed money transmitter business.

Report a problem with a mortgage or loan company.

Report a movie theater not using open captions or other problems.

Report a problem with a moving company.

Report a smell coming from a nail salon.

Learn about national trends in gas prices.

Make a complaint about a booth that sells newspapers and magazines.

Learn about the difference between a Notary Public and a Notario Publico.

Report a problem with a licensed oil burning equipment installer.

Report a problem with an online or mail-order business.

Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.

Learn about the permanent outdoor dining program that allows restaurants to add outdoor seating to sidewalks and streets.

Make a complaint about a business that sells pawned goods.

Make a complaint about a business or driver operating pedicabs.

Report a problem with a pre-paid phone card.

Report a problem with phone service, billing, or provider.

Learn about or report a violation of the Plastic Bag Recycling Law.

Make a complaint about a business with pool, billiards, or pocket billiards.

Get information or make a complaint about United States Postal Service (USPS) products and services.

Report a pregnancy services center that does not disclose required information about the services it offers.

Make a complaint to recover money if you were not paid the correct wages.

Report a business that doesn't post prices or posts inaccurate prices.

Report a problem with a commercial waste disposal company.

Make a complaint about a person or business that issues summonses or other court papers.

Make a complaint about a business or person selling merchandise by public auction.

Report a ticket seller that does not provide seating information for an event.

Report a business that gives an incorrect or illegal receipt.

Learn the rules that businesses are required to follow for refunds, exchanges, and returns.

Report a problem with a residential rental agency.

Report a missing, incorrect, or improperly displayed food establishment allergy poster.

Make a complaint about a licensed rigger.

Get information for consumers and businesses about sales tax.

Report a merchant charging the wrong amount of sales tax.

Make a complaint about a satellite television provider.

Make a complaint about a scale used by a business.

Get tips for smart back-to-school shopping.

Learn about the campaign to support small businesses throughout New York City.

Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.

Learn about an education and outreach campaign for the law requiring certain businesses to close their doors when running air conditioning systems.

Make a complaint about a licensed sign hanger.

Report a missing sign saying a single-occupancy bathroom is for people of any gender.

Report a problem with a licensed construction site safety manager.

Report a chain restaurant that does not post warnings about sodium content.

Learn about the rules for chain food service establishments posting warnings about sodium content.

Get help with reducing unwanted mail.

Report a store that leaves its doors or windows open when cooling systems are on.

Learn about the required sign for air conditioning complaints that chain stores must post.

Make a complaint about a vendor operating on City streets, sidewalks, or bridges.

Learn about saving money at the supermarket.

Report a problem with a sweepstakes.

Report a tattoo parlor or artist is unsanitary or unlicensed.

Get consumer information and know your rights when hiring a tax preparer.

Give positive feedback about a yellow or green taxi driver.

Report an item lost or found in a yellow or green taxi.

Request insurance information if you had property damaged or were in an accident involving a taxi or for-hire vehicle.

Register to stop getting calls from telemarketers.

Report telemarketing fraud.

Report telemarketers soliciting through text messages.

Learn about consumer rights.

Make a complaint about a tour bus.

Make a complaint about a tour guide.

Learn about private towing services.

Make a complaint about a travel agency.

Report a business operating without a license.

Report work done by an unlicensed plumber, electrician, or contractor.

Learn about or report the sale of pesticides or other unsafe products.

Get consumer information about shopping for secondhand vehicles.

Make a complaint about a business that buys or sells secondhand firearms.

Learn about surplus auto and seized vehicle auctions.

Report a problem with a licensed welder.

Report a problem with an X-ray machine.